The terms below (“Terms”) apply to your entry to (“Entry”) including any purchase of tickets (“Tickets”) sold in partnership with The London Borough of Tower Hamlets (“LBTH”) by or on behalf of AEG Presents Ltd (“AEG”) for All Points East (“APE”) and on behalf of AEG and Waxarch Ltd (“Waxarch”) in respect of APE presents Field Day (“Field Day”) (together AEG and Waxarch are “we”, “us”) taking place at Victoria Park, London (the “Site”) on such dates as specified on your Tickets (together APE and Field Day are individually and together the “Event”). Please note that by entering the Event and purchasing any Tickets, you agree to be bound by these Terms and the regulations of the Park found at: https://www.towerhamlets.gov.uk/lgnl/leisure_and_culture/parks_and_open_spaces/Byelaws-for-pleasure-grounds-public-walks-and-open-spaces.aspx and we therefore encourage you to check the Park’s website. The Terms are as follows:

1. Entry to the Site on non-ticketed days is free. You must produce a valid Ticket to gain Entry to the Event on any day when a music event is taking place.
2. Please note that there may be additional measures in place to ensure the safety of staff and guests in relation to COVID-19* which may vary according to health and safety and government advice at the time of the Event (and your breach of any of these may lead to you being refused Entry and/or ejected from the Event). Notwithstanding the foregoing, you recognise the known and potential risks of COVID-19 and understand that: (a) such risks cannot be fully eliminated and are increased by proximity to other people; (b) there is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present; and (c) there is no guarantee (express or implied), that you will not be exposed to COVID-19. *Reference to COVID-19 means COVID-19 and all variants.
3. We reserve the right to alter or remove the COVID-19 measures at any time in response to the latest guidance or legislation from the UK Government or as otherwise deemed necessary in our sole discretion.
4. We reserve the right to eject you from the Site or to refuse your entry to the Event if, in its reasonable opinion, you are refusing to comply with any COVID-19 measures without reasonable grounds.
5. Right of admission is reserved. Tickets are not transferable unless otherwise notified to you by your ticket agent. Any unlawful reselling (or attempting to do so) is prohibited and may result in the cancellation of the Ticket without any refund or compensation and/or the ticket holder being refused Entry or removed from the Site. There are to be no re-admissions after Entry.
6. Tickets may not be used for any advertising, competitions, contests, sweepstakes, promotions, or used, sold or given away in conjunction with other products or services (such as part of a travel or hospitality package) without our express written permission in advance. Failure to comply with the foregoing may result in the cancellation of the Ticket without any refund or compensation and/or the Ticket holder being refused Entry or removed from the Site.
7. When purchasing Tickets you are limited to a specified number of Tickets as set out on the purchase pages and verified with every transaction. This policy is to discourage unfair ticket buying practices.
8. It is your responsibility to check your Ticket(s) and to ascertain the date and the time of the Event.
9. We are not responsible or liable for any Tickets that are lost or stolen.
10. In respect of any wristband accreditations, the wristband must remain on the Ticket holder’s wrist for the full duration of the Event. Wristbands removed from the wrist or tampered with will be rendered invalid and will not be replaced. Lost or missing wristbands will not be replaced. It is your responsibility to take care of your wristband. Those without wristbands will be refused admission to the Site or may be removed from the Site.
11. For security purposes all Tickets and wristbands remain the property of AEG at all times.
12. AEG and/or Waxarch have the right to replace any items bundled together with Tickets, e.g. food and beverage (“Hospitality Packages”) with an alternative ‘like for like’ item and shall not be obligated to refund or exchange your Hospitality Package.
13. The age restrictions for each Event day differ and will be available at the point of purchase. It is your responsibility to check the applicable age restrictions for the Event day before purchasing Tickets to the Event (and your breach of these may lead to you being refused entry and/or rejected from the Event).
14. Climbing or standing upon fences, barriers, trees, shrubbery, walls, safety fences, rock arrangements, ride structures, exhibits or buildings is strictly prohibited.
15. Bicycles, skateboards, scooters or personal motorised vehicles are not permitted.
16. The Event is an outdoor event. Please bring suitable outdoor clothing. No refunds will be given due to inclement weather.
17. The artist, performer line-up, all billed attractions at the Event and Site layout may be subject to change at any time without notice. All advertised performance times are also subject to change without notice. Your purchase of Tickets (or Hospitality Package if applicable) is subject to our right to alter or vary the programme (including the layout of the Site) due to events or circumstances beyond our reasonable control. Once purchased, Tickets cannot be exchanged, refunded or returned unless the Event is cancelled (see details below).
18. If the Event is cancelled, we will use our reasonable endeavours to notify you as soon as reasonably possible (including notifying you of the details of any re-scheduling). If the Event is to be re-scheduled, you will be offered a Ticket (or Hospitality Package if applicable) for the rescheduled performance of the Event (subject to availability). If you are not able to attend the rescheduled Event or the Event is not rescheduled, we shall give you a refund of the face value of the Ticket (or Hospitality Package if applicable). If the Event is only partially cancelled, we shall give you a partial refund corresponding to the proportion of the Event cancelled. If you wish to claim such a refund, please contact your point of purchase from the date of the cancelled Event (please note that this is without prejudice to your statutory rights). Tickets including Hospitality Packages cannot be exchanged or refunded after purchase other than in accordance with this clause.
19. Neither we nor any other party shall have any liability to you beyond the face value of the Ticket.
20. The following restrictions will apply to your attendance at the Event and your breach of any of these may lead to you being refused Entry or ejected from the Event (please note that we are not responsible for any prohibited items or other items that we deem inappropriate or unsafe that are confiscated):

• Crowd surfing and moshing are prohibited;
• No food or drink (except personal supplies of water in plastic sealed containers of up to 500ml and baby food where not in glass containers) or illegal substances including new psychoactive substances (commonly known as ‘legal highs’) and/or other drugs considered to be unsafe are permitted to be brought into the Event;
• Animals, with the exception of registered assistance dogs, are not permitted in the Event on ticketed days but animals on leads are permitted on non-ticketed non-music days during the Event;
• Personalized motorised vehicles, except where required due to a disability, are not permitted at the Event
• No starting fires, involvement in or throwing items into a fire;
• Air horns, selfie sticks, cans, Chinese lanterns, dangerous or hazardous weapons/items, fireworks, flags, banners, poles gas canisters, hand held communication devices such as radios, radio jammers/scanners and the like; glass (of any kind), high-vis, klaxons; and other similar items capable of making loud noise, laser pens, scooters, skateboards or cans, spray cans are prohibited and any other items which we consider to be unsafe or pose a risk to public safety and/or security;
• Bicycles (bicycles are permitted on non-ticketed days, provided cyclists dismount)
• Inappropriate signs branded items; and
• Golf umbrellas, parasols and the like, tables, chairs, seats and walking stick seats/ seat sticks are not permitted.

21. Unauthorised professional photography or filming equipment (including go-pros and drones) are strictly prohibited.

22. In order to facilitate the security, safety and comfort of all patrons, AEG in relation to APE, Waxarch in relation to Field Day and the Site reserve the right in its reasonable discretion to conduct security searches of persons, clothing, bags and all other items on Entry and exit, to confiscate items (including those set out at condition 18 above) which may cause danger or disruption to the Event with no refunds.

23. Strictly no trading or other commercial activity including marketing, advertising or flyposting by any Ticket holder will be allowed on the Site without the AEG’s prior written consent. Please note AEG will charge a fee for any commercial activity (including filming, photography and recording) on the Site.

24. Admission is at the customers’ own risk. AEG, Waxarch and its affiliates and/or LBTH will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and motor vehicles, if the cause is due to the negligence of the Ticket holder or the actions of other patrons or third parties.

25. Ticket holders may be ejected from the Event and reported to the Police if, in the reasonable opinion of AEG, Waxarch and/or LBTH, the Ticket holder is a risk to the safety of any patron and/or may affect the enjoyment of other patrons and/or the running of the event or may cause damage, nuisance or injury. Examples include being (or appearing to be) drunk, incapable, intoxicated or under the influence of illegal drugs, under-age (where relevant), abusive, threatening, behaving anti-socially, carrying offensive weapons or illegal substances, declining to be searched, failure to comply with the reasonable instructions of Event officials or in breach of any of these Terms. Where a Ticket holder has been ejected from the Site or refused Entry to the Event, such Ticket holder will not be granted re-entry on another Ticket howsoever purchased or obtained.

26. Please note that CCTV and film cameras may be present at the Event and the Site for the health and safety, prevention and detection of crime and/or as part of a recording that may be distributed (commercial or otherwise) without payment and by entering the Site Ticket holders consent to the foregoing.

27. Ticket holders should also note that photographers and film cameras may be present at the Event. By entering the Event and/or purchasing Tickets, Ticket holders consent to being photographed, filming and sound recording (which may include you as a member of the audience) and its use in distribution (commercial or otherwise) perpetually and throughout the world without any payment.

28. It is against the law to smoke in enclosed spaces at the Event, this includes tents. Please observe the signage around the Site.

29. Any Tickets brought from unauthorised agents or third parties are not valid and admission to the Event will not be permitted.

30. Neither AEG, Waxarch nor LBTH will accept responsibility for any personal property.

31. In case of emergency please follow instructions and directions from stewards, staff and/or other officials.

32. Please note that loud music can damage hearing.

33. Strobe lighting may be in use during the Event.

34. When purchasing alcohol at the Event, you may be asked for proof of age.

35. Please be aware of unofficial traders offering inferior goods.

36. Ticket holders acknowledge that any personal information collected by AEG at the Event or though the Ticket holder’s use of the Event app shall be collected and held in accordance with all applicable data protection laws and AEG’s privacy policy: https://www.allpointseastfestival.com/info/privacy-policy/.

37. Please note that we have the right to revise and amend these Terms from time to time and post the new version of such Terms on the website. By continuing to use the website, you signify your agreement to be bound by the amended Terms.

38. These Terms shall be governed by English Law and we both agree to be subject to the exclusive jurisdiction of the English courts.

Prize Draw/Competition Terms & Conditions

1. These terms and conditions apply to all free-to-enter prize draws and/or competitions (including social media competitions) operated by the Promoter (as defined below) on AEG Presents’ website, any of AEG Presents’ apps, any of AEG Presents’ social media pages (including Facebook, Instagram and X (formerly Twitter)) and/or AXS website/AXS app (each a “Prize Draw/Competition”).
   
2. Unless expressly stipulated otherwise at the point of entry (within the Specific Terms (as defined below)), AEG Presents Limited (company registration number 05452230) whose registered office address is at 6th Floor 240 Blackfriars Road, London, SE1 8NW is the sole promoter of each Prize Draw/Competition (the “Promoter”).
   
3. Specific details of the prize available (the “Prize”), the times and dates during which the Prize Draw/Competition is open for entry, instructions for entry and any other key provisions relating to the Prize and/or the Prize Draw/Competition will be stipulated by the Promoter at the point of entry and shall form part of these terms and conditions (“Specific Terms”). In the event of a conflict between these terms and conditions and any Specific Terms, the Specific Terms shall take precedence.
   
4. Entrants will require access to the internet to be able to enter any Prize Draw/Competition operated via AEG Presents’ website, and any of AEG Presents’ social media pages.
   
5. Each Prize Draw/Competition is open to UK residents above the age of 18 (unless expressly stated otherwise in the Specific Terms), excluding employees of the Promoter or any of its subsidiary companies, their families, agents or anyone else connected with this promotion. No third party entries, bulk entries or entries submitted by agents will be accepted. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the Prize may be withheld until and unless the Promoter is satisfied with the verification.
   
6. Only one (1) entry per person (submitted from one email address or social media account, as applicable) is allowed for each Prize Draw/Competition. The Promoter reserves the right to discount multiple entries from the same IP address. Entries not complying with these terms and conditions will be invalid and all entries must be made in the manner advertised by the Promoter.
   
7. Entries made using methods generated by script, macro or the use of automated devices will be void.
   
8. No payment is required to enter any Prize Draw/Competition.
   
9. Each Prize Draw/Competition runs during the dates and times stipulated in the Specific Terms. Entries received after the specified closing date and time will not be entered into the Prize Draw/Competition.
   
10. The winner will be selected at random from all eligible entries received unless such other method of selecting a winner is specified in the Specific Terms. The winner will be notified on the date stipulated in the Specific Terms either by push notification, email, mail, telephone or by way of a comment or message on the Promoter’s page of the relevant social media platform and will be provided with all necessary details in order to redeem the Prize. The Prize is awarded conditionally upon acceptance (including with a parent or a legal guardian’s signature, where the winer is under eighteen (18)) and if a winner is unable to be contacted after a reasonable period or if any Prize is unclaimed or declined within a reasonable period, the Prize shall be deemed as unclaimed or unaccepted and either forfeited or a supplementary winner drawn at random at the Promoter’s discretion. Following acceptance, the Prize will be made available to the winner in the manner stipulated by the Specific Terms.
    
11. In relation to Prize Draw/Competitions operated via any AEG Presents’ Apps, AEG Presents’ venue apps and/or AXS website/AXS app, entrants who are not selected as the winner may also receive a direct push notification, informing them of the same, from the Promoter via the app, the content of which shall be at the sole discretion of the Promoter.
    
12. The Promoter reserves the right to require valid proof of identification (as determined in its sole discretion) from the winner prior to issuing the Prize.
    
13. The Promoter will not be responsible for any inability of a winner to take up the Prize.
    
14. Unless otherwise expressly stated, where the Prize requires attendance at a specific venue, the winner and any permitted companions will be solely responsible for travel to and from the venue, all applicable taxes and all other expenses. The Promoter assumes no responsibility and is not liable for any costs, charges or expenses which winners may be required to pay at any time in connection with a Prize. Any additional terms of entry, specified by the venue will also apply -such terms and conditions can be found on the relevant venue’s website.
    
15. The Promoter reserves the right but is not obligated to provide substitute prize(s) of similar value should the specified Prize or any part of it become unavailable for reasons beyond the Promoter’s control. Cash or credit alternatives will not be offered. Prizes are not transferable. Prizes may occasionally be cancelled for reasons outside the Promoter’s control. The Promoter will endeavour to promptly update any relevant information. Where the Prize is for attendance at a specific event or venue, the Promoter will not be liable for any change of date or venue or cancellation of all or any part of the Prize.
    
16. The Promoter accepts no responsibility for incorrectly completed, lost or delayed entries, notices, acceptances, tickets or other documents related to the Prize(s). The Promoter shall not be responsible for technical errors in telecommunications networks, internet access or otherwise preventing entry to any competition.
    
17. In relation to any Prize Draws/Competitions run via Facebook, Instagram and/or X or any other social network, that Prize Draw/Competition is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram, X or any other social network (as applicable). By participating in a Prize Draw/Competition, each entrant agrees to completely release Facebook, Instagram, X and/or such other social network from any claims of any nature whatsoever.
    
18. Where a Prize Draw/Competition requires the uploading of a photograph and/or the posting of a message or tweet, by entering such Prize Draw/Competition, each entrant:
    1. confirms that their submission is their wholly-owned creation and that, to the extent that such entries make use of any third party materials, these materials have been fully cleared unless they are no longer protected by copyright or other intellectual property rights;
    2. confirms that anyone depicted in an entry has given their permission for the inclusion of their image in the entry and the use of the entry including their image by the entrant and the Promoter; and
    3. grants the Promoter a perpetual, royalty-free, non-exclusive licence to edit, publish, translate, modify, adapt, make available and distribute the entry throughout the world in any media now known or hereafter invented.
       
19. In the event of fraud, abuse, and/or an error affecting the proper operation of a Prize Draw/Competition, including the allocation of more prizes than are available, the Promoter reserves the right to: end or suspend the Prize Draw/Competition; amend these terms and conditions; declare void the notification of a winner; and/or allocate available prizes by conducting a simple draw from all wrongly allocated winners.
    
20. If any provision of these terms and conditions and/or any Specific Terms are held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
    
21. The winner may be required to participate in publicity connected with a Prize Draw/Competition and it is a condition of entry that the winner agrees to their name and country of residence being made publicly available and their photo/s taken and used if they win.
    
22. Entrants’ data will be collected, stored and processed for the purposes of administering and assessing a Prize Draw/Competition only, unless the entrant has expressly consented otherwise. If a Prize includes tickets to an event then for the purpose of administering ticket allocation and providing such tickets, the Promoter reserves the right to exchange information and data regarding tickets and applications with third party ticket providers and/or service providers.
    
23. The Promoter’s decision is final and no correspondence will be entered into.
    
24. As an entrant you will release the Promoter and its affiliates, partners and employees from any and all liability, claims, demands and causes of action for personal injury and or damage, theft or loss suffered in connection with the Prize Draw/Competition or the use or acceptance of the Prize or any portion thereof save where due to the negligence of the Promoter or its affiliates, partners and employees.
    
25. The Promoter reserves the right to suspend, cancel or amend the Prize Draw/Competition and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the Prize Draw/Competition subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
    
26. Each Prize Draw/Competition is governed by English Law and is subject to the exclusive jurisdiction of the English courts.