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Visitor, Access, Trader Queries & More

  • If you have already made your purchase and have a question about your ticket please contact your point of purchase.
  • If you have not received your tickets 72 hours prior to your event date, please also contact your point of purchase.
  • If you have not yet purchased a ticket to the event because you have a question related to ticketing please contact AXS.com.
  • If your query is regarding accessible tickets or facilities visit the Access Section of our website or call the Accessibility Booking + Information line on 0344 581 0909. Opening hours are Monday-Friday, 9am-5.30pm. The phoneline is also open on weekend event days, 9am-5.30pm.
  • If you are happy for someone to call you back within 24 hours please call 02077577853 and leave a voicemail with your name, contact number and summary of access query. Please note this call back service is for access queries only.
  • If your question is not answered anywhere on the event website, you can contact us through the AXS ‘Live Chat’ function in the help section on AXS website. To locate this, please go to www.axs.com/uk, travel to the bottom of the website, and click on the Help Centre link.

If your query is regarding accessible tickets or facilities visit the Access Section of our website or call the Accessibility Booking + Information line on 0344 581 0909. Opening hours are Mon - Friday, 9am - 5:30pm.

If you are happy for someone to call you back within 24 hours please call 02077577853 and leave a voicemail with your name, contact number and summary of access query. Please note this call back service is for access queries only.

Check back for info on how to apply for 2025.

Please contact APEpress@outside-org.co.uk.

Check out our Community page for local business opportunities and community queries.

Vacancies for 2025 will be posted on the AEG Careers website.

All speculative CVs should be uploaded to that site and also emailed to recruitment@aegeurope.com

Follow us on Instagram, TikTok, Twitter, and Facebook for all the latest the All Points East news!

Paid bar & event staff required to work at All Points East

Roles available: Bar Staff, Bar Backs, Bar Supervisors, Bar managers.

  • Flexible work - choose shifts and events that suit you.
  • Work with your friends and make new ones!
  • Pay rate and required hours will vary depending on the event and role you are working.
  • Have the best summer ever!

Looking for the following type of individual:

  • Outgoing, positive personality.
  • Good customer service skills.
  • Well presented.
  • Work well under pressure and as part of a team.
  • Reliable and trustworthy.

Check back soon for how to apply for 2025

Festaff

Be part of the APE 2025 team - go to www.festaff.co.uk to find out about volunteering opportunities.

Give us a few hours of your time in the afternoon and we’ll make sure you are in place to enjoy the headliners each evening!

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FAQ

Check out our frequently asked questions on age restrictions, dates and times, accessibility, entry guidelines and more.

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Accessibility

Accessible ticket types, booking procedure, documentation, travel and more.

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Ticket Info

Ticket types, accessible tickets, authorised agents, customer services and more.

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