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Ticket
Information

Ticket Types

> The essentials for your experience at All Points East.

> General Admission standing ticket with entry through the main entrance.

> Explore the festival before the headliner arrives and enjoy the fantastic offerings the arena has to offer. Browse a number of superb bars, popular street food vendors and exciting experiences from our partners.

> Access to a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the main arena.

> Get ahead of the crowd! Your best opportunity to get to the front before anyone else.

> Be one of the first through the gates to explore All Points East!

> First access to the event up to one hour before the main entrance opens to General Admission standing customers.

> General Admission standing ticket with entry through the main entrance.

> Explore All Points East before the headliner arrives and enjoy the fantastic offerings the arena has to offer. Browse a number of superb bars, popular street food vendors and exciting experiences from our partners.

> Access to a number of facilities (including those for our accessibility customers) located in various easy-to-find positions around the arena.

> Your All Points East experience, elevated.

> Entry via our dedicated VIP lanes.

> Be the first to check out the site, with entry up to one hour before the gates open to General Admission customers.

> Access to main arena and VIP Garden, located in the heart of the action next to the East Stage.

> VIP Garden hosts a special bar, first class food, additional comfortable seating and enhanced facilities (including those for our accessibility customers).

> Explore All Points East before the headliner arrives and enjoy the fantastic offerings the arena has to offer. Browse a number of superb bars, popular street food vendors and exciting experiences from our partners.

> An extra special All Points East experience.

> Access to our exclusive VIP Pit, a standing viewing area to watch Main Stage performances.

> Leave and return from the VIP Pit into general admission as you wish.

> Entry via our dedicated VIP lanes.

> Be the first to check out the site, with entry up to one hour before the gates open to General Admission customers.

> Access to main arena and VIP Garden, located in the heart of the action next to the East Stage.

> VIP Garden hosts a special bar, first class food, additional comfortable seating and enhanced facilities (including those for our accessibility customers).

> Artist signing area within the VIP Garden

> Opportunity to shop exclusive release merchandise

> Explore All Points East before the headliner arrives and enjoy the fantastic offerings the arena has to offer. Browse a number of superb bars, popular street food vendors and exciting experiences from our partners.

Situated in the Main (East) Stage Arena, this raised platform is designed for wheelchair-users and those with disabilities for whom the Ground Level Viewing area is not suitable, and a PA if required.

Ticket includes:

· A Personal Assistant Pass at no extra cost (this ticket type is sold in multiples of 2: one paying customer plus one companion)

· A reserved space on the Viewing Platform at the Main (East) Stage

· An unreserved space on the North and West Stage Viewing Platforms (subject to availability)

· General Admission entry through the dedicated accessible lane at the main entrance

· Access to an extensive range of bars, food concessions in the main arena

· Use of accessible toilets: dedicated and staffed accessible toilets are available at each Accessible Viewing Platform and at the First Aid & Welfare Area. Additional accessible toilets are located at each toilet block at the event.

· Chairs on the Viewing Platform are provided as a priority for customers who require them.

· Your wristband, PA Pass and Accessible Toilet wristband will provide access to the above facilities and must be collected at the First Aid & Welfare point on arrival. You will need to present your ticket. The PA Pass is interchangeable during the event, so if customers come in a group it can be swapped with other members of the party so they can gain access to the viewing areas in turn.

· Proof of disability is required to book this ticket type. Once you have booked your event tickets, you will have the opportunity to submit your supporting documents in advance of the show. Please head to the Valid Proof of Disability & Submitting Supporting Documents in Advance section of the website for further details. You will need your order number to complete this process.


Blue Badge Parking

  • The Blue Badge Parking ticket is limited to one per paying customer, subject to availability
  • The Blue Badge Parking ticket is provided at no extra cost at the time of booking your event tickets
  • The Blue Badge Parking ticket is valid with presentation of a blue badge, matching Photo ID and event ticket on arrival. If you arrive without this documentation you may be refused entry to the car parking area.
  • Please note due to safety road closures at the end of the event, you will not be able to exit the car park between approximately 21:00 - 23:45 (Fri & Sat) and 20:30 - 23:30 (Sun & Mon)
  • This car park will be located to the west of the event site. The exact location and full arrival information will be sent out closer to the event date.

Situated in the Main (East) Stage Arena, this is a dedicated ground level viewing area for customers with disabilities who wish to stand for the event, but need a less crowded area and/or the option of sitting for short periods of time, and a PA if required. Please be aware that there will not be an unrestricted sight line of the Main (East) Stage when seated in this area, as there will be customers in front of the Ground Level Viewing Area who are likely to be standing up.

Ticket includes:

· A Personal Assistant Pass at no extra cost (this ticket type is sold in multiples of 2: one paying customer plus one companion)

· Access to the the Ground Level Viewing Area at the Main (East) Stage

· An unreserved space on the North and West Stage Viewing Platforms (subject to availability)

· General Admission entry through the dedicated accessible lane at the main entrance

· Access to an extensive range of bars, food concessions in the main arena

· Use of accessible toilets: dedicated and staffed accessible toilets are available at each Accessible Viewing Platform and at the First Aid & Welfare Area. Additional accessible toilets are located at each toilet block at the event.

· Chairs will be provided in the Ground Level Viewing Area, with priority for customers who require them.

· Your wristband, PA Pass and Accessible Toilet wristband will provide access to the above facilities and must be collected from at the First Aid & Welfare point on arrival. You will need to present your ticket. The PA Pass is interchangeable during the event, so if customers come in a group it can be swapped with other members of the party so they can gain access to the viewing areas in turn.

· Proof of disability is required to book this ticket type. Once you have booked your event tickets, you will have the opportunity to submit your supporting documents in advance of the show. Please head to the Valid Proof of Disability & Submitting Supporting Documents in Advance section of the website for further details. You will need your order number to complete this process.

Blue Badge Parking

  • The Blue Badge Parking ticket is limited to one per paying customer, subject to availability
  • The Blue Badge Parking ticket is provided at no extra cost at the time of booking your event tickets
  • The Blue Badge Parking ticket is valid with presentation of a blue badge, matching Photo ID and event ticket on arrival. If you arrive without this documentation you may be refused entry to the car parking area.
  • Please note due to safety road closures at the end of the event, you will not be able to exit the car park between approximately 21:00 - 23:45 (Fri & Sat) and 20:30 - 23:30 (Sun & Mon)
  • This car park will be located to the west of the event site. The exact location and full arrival information will be sent out closer to the event date.

Authorised Ticket Agents

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Customer Services

If you have already made your purchase and have a question about your ticket please contact your point of purchase.


If you have not received your tickets 72 hours prior to your event date, please also contact your point of purchase.

If you have not yet purchased a ticket to the event because you have a question related to ticketing please contact AXS.com

If your query is regarding accessible tickets or facilities, please see our dedicated accessibility page at https://www.allpointseastfesti...

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General Info

Event dates, timings, age restrictions, prohibited items and more.

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FAQ

Check out our frequently asked questions on age restrictions, dates and times, accessibility, entry guidelines and more.

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Accessibility

Accessible ticket types, booking procedure, documentation, travel and more.

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Get In Touch

Got a question? All the contact details you need are here - phone, email and contact info for accessibility customers.

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